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R.T. Edwards To Exit Queensland Retail Business.

Rental Customers and Commercial Business Not Impacted.

R.T. Edwards has announced plans to exit its retail and online sales operations in Queensland and close its stores over the next two months. The R.T.Edwards Commercial business will continue.

Rental customers are not affected. The consumer rental business, which finances rental contracts through various retailers, including R.T. Edwards, is provided by inRent which is owned by a separate entity and is not impacted. Rental customers should click here for further information and FAQs or visit

Rental customers who currently pay instore need to select a different payment method, click here for more details. 

After such a long time in business in Queensland, the decision to close our retail operations was a very difficult and emotional one. It was only taken after careful consideration and pursuit of all other strategic options including a sale.

The company will support and counsel employees who are impacted and help them to find new jobs. To that end, an external employment agency is being engaged to assist. We recommend our employees to new employers.

There will be no impact on existing inRent rental contracts. Rental customers will continue to receive the benefits of renting with inRent, including ongoing product servicing and upgrades, and customer obligations under rental contracts are ongoing. Rental customers will be contacted by inRent directly with payment options for customers who currently pay their rental in our stores and click here for further information and FAQs.

The 15 stores throughout S.E. Queensland will close by or soon after mid-June. R.T. Edwards will run a series of sales to clear retail stock.

R.T. Edwards started in 1931 in East Street, Ipswich.

“Our success, as a Queensland family owned business was built around generations of wonderful employees, valued customers and business partners and a mission to make electrical and home appliances affordable and accessible to more and more homes and families,” said Managing Director, Nick Palmer.

“We take this moment to thank everyone. We look back with pride on our contribution… the jobs we created, the economic growth that we drove and the choice and services we provided to generations of Queenslanders.”

Stores will close around mid-June. Subject to trading some stores will close earlier. Click here for a listing of stores that are currently open. All gift cards will be honoured or refunded.

Customers can stay in touch via the R.T. Edwards website,, call on 1800 199 285 or come into any store for further information.