Information on how to claim the bonus cash back forms a part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.
Who Can Claim?
Participation in this promotion is only open to Australian residents 18 years and over. Employees (and their immediate families) of the Promoter, participating retailers and agencies associated with this promotion are ineligible to claim. Immediate family means any of the following: spouse, ex-spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister or 1st cousin. Only one claim is permitted per person.
The promotion commences at 9.00am (AEST) on 28 September 2017 and closes at 11:59pm (AEST) on 31 January 2018 (Promotional Period). Claims must be received by the Promoter by 11.59pm (AEST) on 30 April 2018. Any claims received after this date will be ineligible.
Purchase a qualifying Fisher & Paykel Refrigerator from a participating retailer during the Promotional Period as set out below and be eligible to receive up to $300 cash back as detailed in the table below. Cash back value received is dependent on the eligible mode purchased.
Qualifying Products are to be paid in full prior to registering your claim for this promotion, except in the case of products on backorder. Layby's will not be accepted unless paid in full within the Promotional Period. Qualifying Products purchased under finance or payment agreements are eligible to participate in this promotion.
Products under rental agreements with a minimum period of no less than 18 months are eligible for this promotion. To qualify, a rental agreement must be established during the promotional period. Proof of rental agreement must be submitted with your online claim and must clearly detail the qualifying model(s) purchased, date of establishment of rental agreement and the rental term. Products under rental plans with rental terms less than 18 months are ineligible to claim for this promotion. If the rental agreement is cancelled before the rental term and the product is to be returned to the retailer, the bonus cash back must be returned to the Promoter.
If a Qualifying Product is on backorder ('out of stock') a deposit on that product must be paid during the Promotional Period to be eligible for this offer. Full payment and receipt of the product(s) (and therefore access to the product serial number) must occur before 5:00PM on 30 April 2018 in order to lodge an online claim for this promotional offer.
You must register for your claim online here. Registrations close at 11:59pm(AEST) on 30 April 2018 after which no further claims will be accepted. Claimants must agree to these full Terms & Conditions on the online registration form and supply the information marked as mandatory, including providing proof of purchase (or proof of rental agreement).
When registering your claim you must supply the following information:
Contact details - customer name (which must match the customer name on the proof of purchase), address, daytime contact phone number and bank account details, including BSB, Account Number and Account name. The Promoter accepts NO responsibility for the customer providing incorrect account details.
Serial number(s) of your Qualifying Product(s)
Copy of your proof of purchase - a receipt/tax invoice indicating the customer name, date of purchase, store (including address) invoice number, details of Qualifying Products including model number, the price paid (excluding any additional charges eg warranty costs) and total invoice amount.
You can provide a copy of your proof of purchase by either scanning or taking a photo of your proof of purchase and uploading with your claim form.
Computer - scan your proof of purchase & save as a PDF
Smartphone - take a photo of your proof of purchase from your smartphone & make sure it is in focus & legible
This promotional offer is not available to customers who choose to delay delivery of any Qualifying Product beyond 30 April 2018 as the provision of serial numbers is mandatory for entry into this promotion.
The claimant agrees that if they receive the cash back but then return a Qualifying Product(s) (under any returns policy the retailer may have), they will also return the cash back to the Promoter.
If your claim is approved you will receive an approval email. If you do not receive your payment into your bank account within 45 days from your approval email, please contact the Fisher & Paykel promotions team here and ensure you include your full name and 12 digit unique code (found in your confirmation of entry email).
The offer is not applicable to trade (commercial) or wholesale suppliers, this includes but is not limited to purchases made from suppliers that do not generally sell direct to the public. This offer is also not available on trade seconds products. This promotional offer excludes friends and family discounted purchases made directly through Fisher & Paykel.
All claims are subject to verification by the Promoter. The Promoter reserves the right, at any time, to verify the validity of claims (including contacting the place of purchase) and claimants (including a claimant's identity, age and place of residence) and to disqualify any claimant who submits a claim that is not in accordance with these Terms and Conditions or who tampers with the claim process. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
Incomplete, indecipherable, or illegible claims will be deemed invalid.
Any misrepresentation or fraudulent information by the purchaser disqualifies claim of this offer.
The Promoter reserves the right to vary these terms and conditions without notice, to modify, reschedule or terminate the promotion or to modify or extend the closing date and criteria of the Promotion at its discretion.
The Promoter's decision on all matters pertaining to this Promotion is final and binding and no correspondence will be entered into, except as otherwise stated in these terms and conditions. Claims are not transferrable or assignable.
Nothing in these Terms and Conditions is intended to exclude, restrict or modify any consumer rights under the Competition and Consumer Act 2010 (Cth) or any other legislation which may not be excluded, restricted or modified by agreement. Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of property); whether direct, indirect, special or consequential, arising in any way out of the Promotion, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter's control); (b) any theft, unauthorised access or third party interference; (c) any claim or offer that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in gift value; (e) any tax liability incurred by a entrant; or (f) participation in the promotion or use of a gift.
Any cost associated with accessing the promotional website is the entrant's responsibility and is dependent on the Internet service provider used. The use of any automated entry software or any other mechanical or electronic means that allows an entrant to automatically enter repeatedly is prohibited and will render all entries submitted by that entrant invalid. If for any reason, any aspect of this promotion is not capable of running as planned including, but not limited to, by reason of infection by computer virus, mobile network failure, bugs, tampering, unauthorized intervention, fraud, technical failure or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion cancel, terminate, modify or suspend the promotion, or invalidate any affected entries.
The Promoter is Fisher and Paykel Australia Pty Ltd of, Level 1, 1 Eden Park Drive, Macquarie Park, NSW, 2113. ABN 71 000 042 080.